Welcome to Pepperplate Support

Pepperplate is a seamless digital cooking platform, which syncs across almost any type of computer, smartphone and tablet. Pepperplate apps are available for Windows 8, iPad, iPhone, Android phone, Android tablet, Kindle Fire and NOOK.

Make the most of Pepperplate with these helpful tips and instructions. If you don't find what you need, send us an email at support@pepperplate.com.

 

Pepperplate Support

Michael - November 25, 2014 Pepperplate Website Help

On December 10, 2014, ZipList.com is shutting down. But you can continue to enjoy your saved Ziplist recipes on Pepperplate

To import your ziplist recipes to your Pepperplate account:

1. go to http://www.ziplist.com 

2. log in and have your Ziplist export zip URL emailed to you. 

3. go to http://www.pepperplate.com/ziplist

4. enter your Ziplist export URL in the "Step 1" field (your ziplist URL should look something like this: http://s3.amazonaws.com/userdata.ziplist.com/23/90/5aaddf-334-55sdfef3fef-00ae70c9e.zip)

5. click on "Import Recipes"

6. wait about a minute for recipes to import

Most of your Ziplist recipes should automatically import into Pepperplate. 

 

After importing, to find and edit  the Ziplist recipes that did not import automatically into Pepperplate:

1. go to your list of recipes http://www.pepperplate.com/recipes/

2. click on Categories

4. choose "Ziplist Import Errors" and "Save"

5. the list of recipes that did not import automatically will appear

6. click on a recipe 

7. click on the edit icon (pencil icon) next to either Ingredients, Instructions or Notes

8. click the "View Original Recipe" link on the right side to open the original recipe

9. copy Ingredients, Instructions or Notes from the original recipe to Pepperplate

10. click "Save" on Pepperplate to save the recipe

11. click the edit icon (pencil icon) next to the title of the recipe you just redited

12. remove the "ziplist import error" as a category for the recipe you just manually edited and lick "Done"

 

Michael - July 2, 2013 Pepperplate Website Help

If you run into a problem where the Pepperplate bookmarklet is not working in Chrome or Firefox, please do the following:

In Google Chrome:
1. In your chrome browser, go to chrome://settings
2. At the bottom of the page, click on "Show advanced settings"
3. Click the Content Settings button
4. In the Cookies section, click the Manage Exceptions button
5. Add each of the following separately http://www.pepperplate.com, http://pepperplate.com, https://www.pepperplate.com and https://pepperplate.com to the list and click DONE

In Firefox:
1. Go Tools > Options
2. Go to the Privacy tab
3. Under the History section, choose Firefox will: "Use custom settings for history"
4. Click the "Exceptions" button
5. Add each of the following separately http://www.pepperplate.com, http://pepperplate.com, https://www.pepperplate.com and https://pepperplate.com  to the list and click ALLOW, then CLOSE